Agent – Frequently Asked Questions

Business Benefits


What are the current pain points for agencies that want to offer ancillary travel experiences?

Booking travel experiences previously required agents to open multiple systems, and often involved manual work and lag time spent searching and waiting between requests and quotes. This made the process unnecessarily time-consuming and cumbersome.

Current agency challenges when selling experiences:

  • Lack of tools and technologies
  • Takes too much of an agent’s time to produce viable results
  • Fragmented offering makes it difficult to sell
  • Lack of dependable aggregators/suppliers

How does SIMPLENIGHT® solve the agency problem?

With SIMPLENIGHT® incorporated into the agency system, agents can simply search through SIMPLENIGHT®’s inventory, choose experience options and provide real-time quotes for customers. The agent books all experiences through the same process as air travel and hotel rooms. The SIMPLENIGHT® application is dynamic and can work with existing customer details, making the booking process fast, simple and error-free.